Communications

Learning to Learn – 1 day duration

Learning Outcomes:

Identify and express personal learning goals.
Plan, apply and review the learning processes necessary for achieving personal learning goals.
Identify and practice ways of effective learning in a range of situations.
Non Verbal and Visual Communication – 1 day duration

Learning Outcomes:

Demonstrate an awareness of non-verbal communication such as proximity, orientation, head nods, gesture, non-verbal aspects of speech, eye and body contact, posture, appearance, colour, facial expression, environment etc.
Identify and critically analyse examples of non-verbal interpersonal communication.
Covey a message using non-verbal communication.
Prepare and use visual aids to communicate a message.
Interpret and evaluate images e.g. photos, diagrams, charts, maps, graphics, advertisements, pop videos, logos.
Personal Interaction

Learning Outcomes:

Recognise techniques and conditions for effective listening e.g. eye contact, requesting clarification, level of language, environmental factors.
Practice active listening using a number of skills e.g. clarification seeking, note-taking, answering questions, summarising, paraphrasing.
Extract and interpret the main facts, ideas and opinions from a variety of aural sources in formal and informal situations.
Recognise differences between formal and informal language.
Initiate, maintain and conclude conversations in a range of various contexts e.g. with peers, formal interview etc.
Participate in class/group discussions.
Plan and deliver oral presentation.

Reading

Learning Outcomes:

Read with understanding and respond to a variety of texts e.g. literary, personal interest, social, technical, vocational.
Apply a range of reading approaches according to the nature and purpose of the text e.g skimming, scanning etc.
Evaluate and comment on written material.
Apply the skills necessary for finding and recording specific information from reference sources.
Distinguish between fact, fiction and opinion.
Writing

Learning Outcomes:

Write clearly, confidently and expressively in a variety of different forms relating to creative, personal, social/community and vocational activities.
Deal effectively with the demands of writing for specific tasks or purposes e.g. forms, reports, letters, memos, minutes
Show competence in punctuation, spelling and structure in accoradance with purpose and audience.
Use drafting, editing and proof-reading skills.
Media Awareness

Learning Outcomes:

Recognise the distinct features and diverse forms of mass communications.
Recognise key media concepts such as genre, narrative and audience.
Critically evaluate a range of visual, spoken and written media texts.
Discuss media issues e.g. selection, regulation, ownership and control, access etc.
Communications Technology

Learning Outcomes:

Identify areas of personal, social and vocational life influenced by communication / information technology.
Describe different applications of technology to communications e.g. computers, telephones etc.
Use at least one form of communication technology to exchange information with another user e.g. email
Distinguish between communication by machine e.g. telephone and communication with machines e.g. bank automated teller machines.
Outline the Data Protection Act in terms of rights, responsibilities, grievances and penalties.

 

 

Contact Nick: nick@refrigerationtraining.ie  Tel: 087 2389910

Contact Shane: shane@refrigerationtraining.ie  Tel: 087 6909231